Refund Policy

Refund Policy

Here at Smarty PANCE, I want to make sure you are absolutely happy with your purchase and that it helps you prepare effectively for your boards and/or EOR exams.

I understand that sometimes there are conflicts or it’s just not what you expected. If you are unsatisfied for any reason I will issue a full refund within 60 days of your purchase.

Although our users have a near 100% pass rate, I also understand that sometimes things don't go as planned. If for some reason you don't pass your PANCE or PANRE exam, don't beat up on yourself! Also, I will be happy to refund your purchase for up to one year or extend a complimentary 12 months of access. We also can provide additional support through one-on-one coaching if you would like although this would be provided at an additional charge.

If your refund request is because of an outstanding issue, I'd love to help you try and resolve it first. Please submit a support ticket.

To continue with a refund or account extension, please use the form below.

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